Monday, October 29, 2012

Where Did Those Sniffles Come From?

So let’s conduct a brief survey – brief meaning one question and you’re the only one who has to answer. Here goes: When you get a sniffle of some type, are you likely to take full responsibility, or are you going to look with a suspicious eye toward your kids, spouse, co-workers or strangers in shops or restaurants?

Well, I know – we don’t invent germs and viruses. They had to come from somewhere. But these upper respiratory-type ailments don’t always come from “germs.” They actually could come from carpet, or furniture, or hair spray, or even that air freshener you plug in to “freshen” up the air.

The quality of your indoor air can be affected by many common household belongings. It can also be affected by many ordinary activities, including cooking, building a fire or enjoying a hobby. To learn more, take a look at this free report, Is that Sniffle from a Cold? Or from Your Indoor Air?

Wednesday, October 17, 2012

Now or Later? And the Big Impact that Small Question Can Have

At some point any of us will say, “I’ll deal with that later.” There is, after all, only so much our “now” can hold. Whether limited time, limited money, limited mental energy, limited physical energy or a mix of all of those at once, the “now” that’s right in front of us for handling issues has to be well managed.

So you want to make good choices – the kind that looks past the now to what’s coming later. Maybe you’ll ask a set of questions like: In the future, will this action help prevent prospective problems that will cost me more time, more money, more inconvenience and be really uncomfortable at an unfortunate time?

That’s the sort of question you might ask yourself when you’re considering routine maintenance on your home comfort system. When you look at it in the context of “now or later,” it’s pretty easy to figure out the answer that makes the most sense. To learn more, take a look at this free report, Simple Math: How Routine Maintenance Adds Up to Be Well Worth Your While.

Wednesday, October 10, 2012

Standing By For Your Call!

If you’re old enough to remember the iconic Maytag repairman from TV commercials of days gone by, you’ll remember how bored and lonely he was because Maytag washing machines never needed repair. That whole campaign was a great idea because of how long it lasted in popular culture and what a good message it was for customers to hear: you’re not going to have a problem with our products.

In our work, we have a similar message. If we’ve tuned up your furnace for the winter season, you shouldn’t have any problem. In fact, if we tuned up every customer we served prior to winter, we might feel a little like that Maytag repairman. Still, we know the unexpected can happen. Plus, sometimes you just have questions. So, just know, we’ll always welcome your call.

One of the other great lines from infomercials of days gone by was the call to action at the end: “Operators are standing by.” That meant “call now and someone will be able to help you.” You could almost picture a whole room of desks with telephones just waiting to be answered. So think of that when you call us. We’re standing by, ready to help. Whatever home comfort issue is on your mind, just call us at (512) 252-4700 or contact us through our website, and we’ll get someone to you right away.

Tuesday, October 2, 2012

Uncovering the Mystery of Maintenance

Maybe you’ve invited a service technician to your home before (yes, we do think of this as “invited” because we’re glad to be chosen by you). But once he got there, you started hearing clicks and clanks and simple expressions like, “Hmmm.” So you start wondering, “What in the world is he doing?”

Well, I can sympathize. It isn’t fun to have a stranger in your home sort of doing his own thing, as if you don’t need to be involved. That’s why our techs explain what they’re going to do, and then when they’re done, explain what they did. It takes the mystery out of maintenance. It reassures you about what’s taking place on a very important piece of equipment in your home.

Maintenance involves specific steps, particular to the equipment. In fact, we can tell you now what kinds of things are going to take place to save you energy, convenience and comfort. To learn more, take a look at this free report, What’s on Your Maintenance Checklist?