The Value of a Secret

Secrets are tricky things, aren't they? Depending on the subject (surprise party vs. hazardous waste) and who it is about (relative vs. major corporation), a secret can be a fun event bonding people together or it can go to the other extreme where a bit of information left untold has the potential to be dangerous to your health.

Everyone has secrets both big and small and we are no exception. Don’t be too alarmed. Our secret is not as scary as hazardous waste; and one thing is for sure… Whether we are referring to people or companies, the truth will come out eventually.

Why, then, do so many companies leave out information their customers need to know in order to make informed decisions? Money, of course, and maybe power and definitely a concern for their reputation.

We are just not interested in being a company with secrets. To learn more about a big secret the heating and air conditioning industry has been keeping, read “Have You Heard the Dark and Dirty Secret…about Your Home Comfort System?”

Me, Me, Pay Attention to Me

With all the things that scream out for our attention, it is no wonder we neglect certain things until we absolutely have to fix them. We have to mow the lawn and trim the shrubs or our yards will look more like fields.

We have to pay our bills or we won’t have any water, electricity or gas.

We have to go grocery shopping, do our laundry and put gas in the car because if we don’t… we won’t be able to drive anywhere, eat anything or have anything to wear.

It makes sense that we do these things automatically because there are immediate (undesirable) consequences if we don’t.

There is something else that has an undesirable consequence for neglecting it… our home cooling system. When we use it year after year without giving it even a little bit of attention, it starts to break down, parts get loose dirt and grime start to build up and it takes more and more energy to keep us cool (which means our energy bills go up).

It also means our repairs bills are likely to increase. Instead of a minor repair, we will end up with a large, costly repair.

Read Taking Care of Business to learn more about how a yearly tune-up can save you money on energy bills, costly repairs and help your unit run more smoothly.

Clearing Out & Cleaning Up

It hits everyone around this time of year that things have accumulated, piled up, been neglected and generally overlooked. The warm weather inspires us to wipe away the cobwebs that formed in the previous months and get our homes ready to fully enjoy during the long summer days.

Clearing out winter and spring growth and grime and de-cluttering your rooms and outdoors so you can enjoy your living spaces just makes you feel good. A lot of homeowners even have their pressure washers out and are cleaning off their concrete and siding. This is also the perfect time to have your home’s cooling system cleaned and serviced.

Think about it. You have not turned your air conditioner on since last year and it has just been sitting there, outside, in all the winter weather and muck. Just sitting there accumulating dirt and dust and parts rusting and getting loose. It seems a little absurd to wash away dirt from your driveway and walkways, but not clean the unit that is blowing air into your home.

No one expects a car that has been sitting for months, unused, to crank right up and run efficiently, but that is exactly what we think should happen every year with our home cooling system.

In order to really get our homes running efficiently during these long, hot days of summer, we need to have a professional service our air conditioning system. To learn more about what routine maintenance your system needs, read "A Little TLC Goes a Long Way".

Are We Too Busy to Care?

Ever see trash on the road, in the lake, floating down streams and feel sad? What are we so busy doing that we cannot make sure our trash gets into a trash can and then on to the appropriate places?

I am not suggesting we all suddenly transform into “Save the Planet” activists. But, really, there is probably more we could be doing to help preserve what we have even from the comforts of our very own homes.

Wouldn't it be great if there was something we could do to help save us money while also helping to protect the planet?

Well, there is one very important thing we can do and that is to have our home cooling systems serviced each and every year so they are running efficiently and not using unnecessary energy which, in turn, means we are paying more money to use them than we should.

Read “Just Living or Really Helping” to help you discover more ways to save money on your energy bills (while still using your air conditioner) + get the added bonus of how you can help out Earth.

How Do You Know If It's Time to Replace Your Air Conditioner?

Sometimes it seems like our homes are a moving target. Just as soon as you get one part of the house just like you want it, something needs tending to in another area. So, for most of us, we're always on the lookout for the next big thing that's going to show up – invited or not – on our "home maintenance" to-do list.

Now, when "air conditioning system replacement" comes up on that list, that's quite a significant situation. Home comfort systems are a sizeable part of your home investment, so it's never something to take lightly. But when it's time, three things should be on your evaluation list:

System Age – If your heat pump or air conditioner is more than 10 years old, you could save up to 20 percent on cooling and heating costs if you replaced it with a unit that has earned the Energy Star label.

Repair/Energy Costs – A home comfort system has what's called "operational" costs. If your system is racking up repair bills and guzzling up your energy dollars, you may be overdue for an efficiency upgrade.

Uncomfortable Environment – A home comfort system is supposed to create a comfortable home environment, right? Well, if you're not comfortable, take note. Are some rooms too hot or too cold? Does your home have humidity problems? This could be a sign of poor or improper equipment operation.

To learn more about improving energy efficiency in your home, take a look at this info, What Does Heat Have to Do with Cold.

How a 1987 Treaty Changed Air Conditioning in 2010

Ever heard of the Montreal Protocol? Like many things that happen among and between nations, even if you haven't heard of it, we're talking about an event that could affect your life – or, in this case, your home comfort.

Offered up in 1987 for nations to sign and adopt, the Montreal Protocol was an international treaty that focused on a concern for how chemicals and other things in the atmosphere were depleting the ozone layer that was protecting life as we know it on earth. The treaty was amended in 1992 to set a timetable for phasing out chemicals known as HCFCs – which includes in this list a refrigerant that has been used in air conditioning systems since the early '70s.

Now, fast forward to today and what this means in practical terms for you: Air conditioners manufactured after 2010 can no longer use the refrigerant R-22 (also known by the brand name Freon) as the coolant of choice. While this refrigerant can still be produced and used to service existing equipment for the time being, in 2020, the production and import of R-22 will end, and it will only be available through recycled and reclaimed processes.

That means simply this: any air conditioning that uses R-22 is looking at a time limit. As you face repairs with any pre-2010 system, we'll be glad to talk with you about the best ways to extend the life of the equipment (hint: regular maintenance!), and when the time is right for replacement, we'll give you our best guidance there too.

In the meantime, to learn more about what's going on, take a look at this info, What Every Homeowner Should Know: Government to Take A/C Refrigerant Off Market.

The Once a Year Step for Everyday Comfort

You've probably heard of Poor Richard's Almanac even if you have never read it. This was a work by Ben Franklin back when the country was young, and it had a calendar, weather predictions and some wise sayings.

Well, if Ben Franklin were writing weather predictions for Texas, he'd say, "It's going to be hot this summer." Seems to me, it happens every year around that time, and this year, we'll be true to the calendar again.

Yet, if only Franklin had had central air conditioning, I think he could have added some updated helpful advice like this:

"If you want something to last, you take care of it. If you want something to do its job, you make sure it's running well. If you want something to protect you in the night, you make sure it doesn't have any hidden dangers."

Why do I think that? Because here's what Franklin actually did say: "An ounce of prevention is worth a pound of cure."

You've heard it, I've heard it, and we all know it's true.

So what ounce of prevention can you bring to your home comfort this spring? One simple step of a preseason checkup on your system can make a world of difference in your comfort all summer long. To learn more about the value of routine maintenance, take a look at this info, The Nutty Way to Solve a Problem Before It Happens.

Time to Dust Off a Few Energy Saving Ideas

Have you ever considered how much the dust that's gathering in your home is costing you in energy bills?

When dust builds up on the registers and vent covers in your home, for example, it becomes "insulation" that blocks the air's path into the room. The harder a system has to work to keep your home comfortable, the more you pay in utility costs.

So as you look ahead, a thorough dusting with special attention to registers and vent covers is a good idea. Other ideas?

• Close drapes to keep out the hot daytime sun, especially on south- and west-facing windows. Sunny windows make air conditioners work 2 to 3 times harder.
• Close fireplace dampers or glass doors. Going up the chimney with a bound may serve as a dramatic exit for Santa, but don't allow your cooled air to use that same escape hatch.
• Position your refrigerator away from sunny windows, hot water heaters, warm air from heating ducts, radiators, stoves and other heat sources. The heat makes cooling harder for your refrigerator.

These are just a few natural, free ways to help reduce your energy costs and increase your comfort. Other small steps can also make a big difference. For example:

It's no news that energy costs are a big expense for homeowners. And not surprisingly, heating and cooling account for more than half of this amount. If you'd like to learn more about conserving energy in your home, this info will get you started – Is Your Home at the Center of an Energy-Loss Vortex?

Who Else Wants to Save Money?

We've been working with several customers this week on a pretty smart deal. Yep, it's so smart, it's like this deal just graduated with highest honors from the School of Cool.

What could it be? Drum roll, please… it's our maintenance agreement program.

This is something we created a few years ago that's worked out great for our customers. That's because it gives you a tuned-up system for the cooling season (and later for the heating season), plus repair discounts, priority service and improved energy efficiency from a system that's properly maintained.

Helping you figure out the smart way to take care of your home comfort and energy usage is just one of the ways we like to look out for the people who are very important to us. So, the next time we're in your home, I hope you'll give us a chance to show you how joining a year-round program that puts your comfort on our priority list would be a big advantage.

In the meantime, to learn more about making routine maintenance a regular part of your household plan, take a look at this info, Here Is a Method that Is Helping Homeowners Save More Energy with Better Comfort.

Invisible, Breathable Dangers

One type of indoor air pollution that you can actually see with your own eyes is smoke. I’m sure you’ve been witness to (or participated in) some type of cooking mishap that filled the kitchen with smoke. It doesn’t take a lot of scientific research to know that the smoke lingering in your home is getting breathed in by your family. That’s obvious, so you open a window or turn on an exhaust fan or do something to help clear the air.

But that’s for dangers that you see. Some indoor air pollution is not as easy to spot. For example, you may not notice the pollutants being produced by mold, dust, pet dander, household cleaners and more. Worse, carbon monoxide is odorless and colorless, but very dangerous.

Well, we have a way to help you see what you’ve been breathing. Interested in learning more about our Indoor Air Analysis? Hope so. Just call or email, and let us hear from you.

Is a Clean House Bad for Your Health?

Keeping air pollution out of your home is not just a matter of cleanliness. Just think about it. You could scrub your floors and countertops, light a perfumed candle – even add a new coat of paint and new carpeting – and while the look will improve, your indoor air could actually be even more compromised.

Household cleaners, perfumes, paint, new carpeting, some types of furniture … any of these can contain chemicals known as Volatile Organic Compounds (VOCs) that enter your air and, as a result, could soon enter your family’s respiratory system.

There are a number of other very ordinary, common sources of indoor air pollution. You’ll see more about them if you’ll take a moment to read this report, Sources of Air Pollution in Your Home.

Just Another Part of Your Routine

There are certain routines that are as common as having a cup of coffee in the morning. (Or, if you prefer, a big glass of orange juice or soft drink of choice.) When that’s your routine, you don’t keep deciding every day whether that’s how you’ll start your morning. You just keep doing it.

That’s how we’d like for everyone to think about routine service on your heating system. As winter sets in strong, it’s in your best interest (by far) to have your system serviced so that you can be assured of repair-free, safe operation throughout the season – and with the best energy efficiency your system can provide.

But what’s the best way to integrate this great idea in your routine? Start by reading this quick report, Making Routine Maintenance a Part of Your Seasonal Routine.

An All-Around Great Idea

Logic. Intelligence. Prudence. Practicality. Fear. These are among the guiding qualities that people rely on when they decide to maintain their furnace. It’s a smart decision because it preserves an investment and assures continued comfort in cold weather. And it also protects against very real dangers, such as carbon monoxide leaks.

But what makes this idea even better is when you can bundle all of the above (energy savings, less repairs, safety checks, longer equipment life), plus additional discounts, priority service and twice-a-year tune-ups on your heating and cooling system. That’s what’s called a maintenance agreement program, and it one-ups the good idea of a tune-up into a great idea.

To learn more about the value of making routine maintenance a part of your seasonal routine, contact us today. Just call or email, and we’ll take care of you.

How's the Weather Treating You?

I used to hear this from time to time: “How’s the world treating you?” It’s just one of those friendly greetings which most folks answer with anything from the succinct “Fine” to “Better than I deserve.”

In this work world I live in, what I really want to know is, “How’s the weather treating you?” This is the kind of business where temperatures and weather conditions make a difference in how our customers feel, so I like to know how things are going. Are you comfortable in your home? Is your home heating working like it should? Is it consistent? Reliable? Are your energy bills where you’d expect? Any strange noises or smells causing you concern?

Whatever it is, if you have any trouble, just let us know. We want to make sure you feel just fine when you’re in your home – because that’s what you deserve! Just call or email and let us hear from you.

Weather Alert: It's Cold

There’s an app for this, there’s an app for that. There’s hardly anything we do or enjoy that can’t benefit from a little technological assistance, right? As a matter of fact, I recently heard of a “winter wake up” app, which combines the functions of an alarm clock with online weather forecasts. The result is that if your app determines that wintry conditions are going to create delays in getting to work, it’ll wake you up a little early so you’ll have more travel time.

Well, you don’t need an app to know the conditions your heating system is facing. Cold temperatures are going to make it work extra hard. Plus, if you haven’t had it serviced before the season begins, you run the risk of having an undetected carbon monoxide leak that could cause serious risks for your family’s health.

That’s why we’re so big on recommending routine maintenance on your system. It’s just a good idea any way you look at it, and this helpful report illustrates some of the benefits.

Making Sense of Maintenance

Being the intelligent reader that you are, I know you know that it makes sense to maintain a piece of equipment that represents a sizeable investment on your part. You wouldn’t let anything you value sit idle, untouched, uncared for – and then expect it to perform for you year after year.

That’s why maintenance of your furnace or heater makes so much sense. It preserves your investment, increases comfort and improves safety. And the way maintenance makes the very most sense is to tie the energy-saving, repair-reducing perks of a tune-up with the priority service and discounts that come from being part of a regular maintenance agreement program.

Hope you’ll find out more about how you can save year after year on regular maintenance (and lots of other things). Start by taking a look at this report, The Mechanics of Furnace Maintenance.