Tuesday, October 2, 2012

Uncovering the Mystery of Maintenance

Maybe you’ve invited a service technician to your home before (yes, we do think of this as “invited” because we’re glad to be chosen by you). But once he got there, you started hearing clicks and clanks and simple expressions like, “Hmmm.” So you start wondering, “What in the world is he doing?”

Well, I can sympathize. It isn’t fun to have a stranger in your home sort of doing his own thing, as if you don’t need to be involved. That’s why our techs explain what they’re going to do, and then when they’re done, explain what they did. It takes the mystery out of maintenance. It reassures you about what’s taking place on a very important piece of equipment in your home.

Maintenance involves specific steps, particular to the equipment. In fact, we can tell you now what kinds of things are going to take place to save you energy, convenience and comfort. To learn more, take a look at this free report, What’s on Your Maintenance Checklist?

Friday, September 7, 2012

Lost in Translation

How about a quick language test? Ever hear of the terms SEER and EER? Well, if it’s near dinnertime, you might think that SEER sounds like something you do to a steak, and EER sounds like corn just off the stalk. So maybe I’m just hungry, but I’m not talking dinner – I’m talking comfort.

And therein lies the problem. If you don’t share a common language, it’s hard to understand what someone is trying to tell you.

This concept is true in all sorts of ways – whether it’s English vs. French, or text message acronyms vs. correct spelling in complete sentences, or industry terms vs. what words people actually understand.

All industries seem to have an “insider language,” where words and technical terms are thrown around as if they should make sense to everybody. Sometimes they do, sometimes they don’t.

We see that often as our customers are trying to choose the most energy-efficient solutions for their home, but sometimes they feel like things are lost in translation. If that could be you, you might appreciate this brief report on, “The Language of Energy Efficiency.” Take a look.

Thursday, August 23, 2012

Decisions, Decisions...

Are you the sort of person who says, “I may be indecisive, but I’m not sure.” If given the choice between “Yes, No or Maybe,” do you look for the checkbox that says, “All of the above?” You have my sympathies…

Making decisions is no laughing matter, and homeowners are faced with a slew of them. Some are smallish, like selecting new towels for the guest bathroom. Some are a little larger, like choosing a new bed for the guest bedroom. Some are even larger – like figuring out how to avoid in-law houseguests once they find out about your new towels and bedroom set!

And believe it or not, some decisions get even more sizeable than that – like whether or not to replace a home comfort system. Well, if you’re in the “fact-collecting” mode for that last one, we’ve got some information that can help.

With the summer we’re having, your air conditioning unit is experiencing a heavy load. But is it up for the job? Take a look at this free report, “Repair or Replace? How Do You Know?

Friday, August 10, 2012

Not the End of Allergies?

One good thing about the end of springtime is the end of spring allergies. And now we have summertime, where the breathing’s easy… achoo!

Ah, yes, summertime sneezes. That can be quite a bit for all of your family’s noses to handle. And why is this happening, you ask?

Most folks think that spring allergies are worse than summer, thanks to pollen and new growth in lawns and gardens. But summertime also has active allergy issues, especially when staying cool means spending long periods of time inside tightly closed homes.

Indoor air can trap all sorts of pollutants that make respiratory issues worse and set off sneezing. Quite a number of our customers have had significant trouble with allergies and asthma, and we help them out by identifying the trouble spots we detect in the air in their home.

If you’d like to know more about what could be lurking in your indoor air, check out this free report, “Identifying Asthma and Allergy Triggers in Your Home.”

Thursday, July 26, 2012

Your Best Bet

How about taking a moment to reflect on one of my most favorite, most fun words in the whole world: maintenance.

Well, maybe it doesn’t sound like a “fun” word to you, like it does to me.

So why all the excitement? Well, I get excited about lower energy bills and fewer repairs – both of which are the results of maintaining your home comfort system. Not making sense yet? Think of it this way…

Maintaining your car keeps it in its best condition. Maintaining a healthy lifestyle keeps you in your best condition. Maintaining a steady income provides for what you need. No matter how you look at it, maintenance is the best bet for good results.

And your home comfort system isn’t any different if you want it to perform at its highest efficiency for your best comfort.

If you’d like to know more about how maintenance helps and what it involves, take a look at this free report, “The Perks of a Well-Maintained Air Conditioner.”

Thursday, July 19, 2012

Cause and Effect

You're probably familiar with the concept of "cause and effect" and how it can lead to a whole bunch of trouble. (Not that I speak from experience. And not that I don't!) But this basically means that some things happen not just on their own but as part of a set of events.

As an example, let's say you’re walking into your home when your phone starts ringing. To answer your call, you quickly drop your high-priced prescription sunglasses on the couch. You sense that's not a good idea, but you tell yourself you'll pick them up when you finish the call. Then you forget. Can you imagine what "effect" is coming? Yes, someone, maybe even you, will probably be sitting on those glasses in the near future.

See the point (even if through crushed lenses)?

Now let me apply it to something more in my area. If the air inside your home is making respiratory issues like allergies and asthma worse, there could be several causes that are leading to these effects - and several strategies that can help your family breathe a little easier. A few of them are here in this report called, "Improving the Quality of Your Home’s Indoor Air."

Tuesday, July 10, 2012

Trust, But Verify

Do you ever feel like you’re scaring people? Let’s say when you visit a home, you sense that the family that invited you would like you to go through a security clearance before entering. Well, that could make the social gathering a little awkward. And yet, I’m sympathetic because I know a little about what that’s like – from both sides.

In this business, contractors sometimes get painted with a broad brush. A couple of fly-by-night operations swoop in, make promises, cash checks and leave town with work undone – and others who really do want to help feel the cloud of suspicion. It happens. So let me share a helpful piece of advice: “Trust, but verify.”

That’s a phrase Ronald Reagan made famous when he was talking about the old Soviet Union. Basically, it means to proceed confidently but with the backing of verification. Calling about home comfort services may not be on the same level as the signing of treaties with communist countries, but please feel free to verify our promises. And you can look for that type of verification in our guarantees, long work history in this community, testimonials of satisfied customers… and in many other ways.

So let us hear from you when you need us!